New Owner User Manual
How to operate your new watch...
Below are a bunch of videos, but at least walk away knowing these 3 things:
1. If the watch runs slow, or intermittently, after a few days:
You likely did not wind it, manually. This is our biggest recurring issue: most people don't realize the watch needs to be manually wound. They see it ticking and see the time is incorrect, and assume it's "losing time" or "running intermittently" — but it's actually because they never wound it and are relying solely on the automatic (self-winding) movement. Left that way, it *will* run slow and erratic. Simply wind it by hand 2x a day for a few days, and it will correct itself.
Here is how: Unscrew the crown until it pops out, then tug it out one more click. The second hand will stop — this lets you set the time to exactly what you need. Push the crown in one click, then spin it clockwise: you'll hear and feel it winding. This movement (Seiko NH35A) cannot be over-wound, so wind it about 50 times. Then push the crown all the way in and twist to seat and tighten it.
2. If the watch is fine and then one day the watch suddenly runs INSANELY fast:
This does not happen very often at all, but if you are in the Military, it's definitely more common. So if suddenly your watch starts gaining significant time (e.g., 6+ hours fast), the mainspring has likely become magnetized.
The fix is simple: a $20 demagnetizer, or bring it to a watch shop and have them pass it through a demagnetizing wand — problem solved. Otherwise, these movements should run within about a minute a day straight from the Seiko factory. If you want tighter accuracy, the watch can be manually "regulated" by anyone trained to do so — it's common to bring accuracy down to ±5 seconds a day. Getting it dead-on beyond that depends on the skill of whoever regulates it.
3. Bracelet screws — use non-permanent thread lock:
Apply non-permanent thread lock to any screws you leave in the bracelet, especially the clasp screws. They can work loose over time. These screws are intentionally left untightened by the factory so you can size the bracelet immediately — but the assumption is that whoever finishes the fit is a jeweler (or knows to) and will thread-lock the remaining screws afterward.
4.) Problem? Contact me before contacting anyone else. I don't normally get people who are pissed off, but when I do, it's usually because they were confused about something, then jumped to the wrong conclusion, and ran with it like OJ Simpson through the Airport. (NOTE: You got to be at least GenX to understand that reference;)
Solution: Don't stress. I got you. I will solve your issue. We mess up sometimes, but we have always made it right. I also offer a 1 year warranty, so you have time to make sure everything is right. Reach out. I'm reachable.
Here is how to wind your watch, and set the bracelet, etc....
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